Delay of Spring 14 – The Positives

Salesforce has delayed the Spring 14 Release.  This counts as the second time in this past few months this has occurred.  Most people will say this isn’t a good thing, however this tends to remind us of some very key points in using a platform like Salesforce.com:

1.) It enforces that Salesforce is customer success driven first and functionality driven second.  Let’s be honest, it takes a lot of guts to pull back a scheduled go-live of this size.  I actually feel more at ease that they taken this action to ensure we as customers are successful.  Good for SF to make the gutsy call.

2.) It reminds us how fortunate we are to work in a platform that has so many releases.  No other system or software handles or provides releases and functionality like Salesforce.com does.  For most on-premise software, releases can be a nightmare to roll out.  How fortunate we are to work in a platform with such a great track record.

3.) It confirms our trust in a cloud platform like Salesforce.  In my opinion, working through this strengthens our partnership with them.

Looking back, this hasn’t happened that many times.  Salesforce has a great track record when it comes to system availability and release roll outs.  I’m still motivated as ever to work in the most cutting edge cloud environment!!

Getting started videos

Remember when you first signed up with Salesforce.com?  You got your first few introductory emails, carefully read each one and then started to explore your new cloud environment right?   Probably not.  Most of us where so excited to begin we dove straight into configuring our Org and building some cool processes in the cloud.

 

Those introductory emails, especially with recommended videos should not be overlooked.  Here is a good link to all the Quick Starts: https://help.salesforce.com/apex/HTPopularTopicsDetail